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Privacy Policy

Your privacy is one of our top priorities. We aim to keep all of your data secure and confidential. We specialize in processing and submitting applications for government issued visas and travel programs. Please also read our Terms & Conditions page to learn how we do business.


Immigration Support Services is not a government agency.

All information collected from this website and from application forms submitted to Immigration Suuport Services is considered confidential and will not be passed on to any third parties.


We do not use cookies on this site to collect data about applicants

Data Collection

Data on this site is collected from email inquiries and from applications submitted by interested parties. Data collected on this site may be used in the following ways:

  1. We may use your email address to send you information about relevant services
  2. If you have subscribed to our newsletter we may send you a regular newsletter about trends and services within the industries that we operate. You have the option to opt out of the newsletter at any time. Newsletter emails contain an opt-out link.

Application Forms

Immigration Support Services application forms only contain data required by the government to process a visa or check eligibility for a trusted traveler program.

Application forms submitted via this website by clients who have paid our service fee are kept for 60 days in the event that the applicant makes a dispute against Immigration Support Services. In this event the application may be uploaded to payment processor to prove the applicants consent to Immigration Support Services.

Application forms submitted via this website by clients who do not pay our service fee are kept for 14 days in the anticipation that the applicant will make a service payment. After this time the application is destroyed.

Applications from applicants who cancel their service with Immigration Support Services before Immigration Support Services have been able to carry out the service are destroyed immediately

Note: We never print out paper copies of any application form


Child Applicants

We only accept applications from child (under 18) applicants if accompanied by authorization from parents or legal guardians. All of our application forms have a section for parental consent. All communication from Immigration Support Services relating to a child applicant is conducted via email with their parent or legal guardian.


Credit Card Information

Credit card information is used solely for the purpose described on the application form. Staff members using an applicant’s credit card data are heavily monitored. We do not allow staff to write down or store credit card numbers.

Emails from applicants containing credit card details are deleted immediately after use. This does not include emails containing credit card information on an Immigration Support Services application form. Application forms are kept for 60 days once Immigration Support Service has carried out the contracted services.

Respecting Your Privacy

All employees are trained in Immigration Support Services privacy policy and are committed to protecting your personal information.

We respect your privacy by not operating a call center. Our staff members are not allowed to communicate with clients in any other way than by email in response to a visitors question or to chase up missing information and service payment fees.

Data Security

We ensure that all data sent to Immigration Support Services is protected and secure from unauthorized access. We use appropriate physical, electronic and management procedures to safeguard and secure the information we collect online. Such procedures include the latest in encryption technology and firewall protection.

If you have a specific question about our privacy policy, please email: